JobDescription
TechnologySpecialist (IdentityManagement)
Hours: Full Time – 37.5 hours perweek
Location: Flexible acrossthe Essex and South Eastarea
Thepurpose of our Technology Specialist is to ensure RHCUK colleaguescan access theresources they need while protecting theIT services through managing the starters, leavers and mover’sprocess. To provide effective and responsive technology supportacross all RHCUK, specifically on starters, leavers and movers. Tomaintain and improve technology servicesavailable toall end users.
Whatyou will do:
Focuson identity management, including creatingand amendinguser accounts
Work throughITSAR tickets to ensure timely andaccurateresolution
Provide supportfor account-related issues, such aspassword resets,access problems, and otheridentity-related concernsthat users mightencounter
Keep detailedrecords of account creationactivities and generatingreports
Collaborate with theInfrastructure Specialist (IdentityManagement), ServiceDesk, architecture,integration, solution delivery, andsecurity teams
Support andassist with planned projects and changevia a Helpdeskticketing system
Contributeto continual service improvement acrossall servicesprovided by the Technology ServicesTeam to thebusiness
This post carrieson-call commitment and requiresoccasional late eveningand weekendworking
Whatyou willbring:
Experiencein providing IT technical support within amulti-site,largeorganization
Experience increating and maintaining up-to-dateprocedures andtechnicaldocumentation
Experiencewith Service Now, Active Directory, AzureAD, Workday,and MicrosoftEntra
Experience of beingable to plan own work, deliver withlimited directsupervision and changing priorities andworkload
PreferredExperience:
Healthcare/ Adjacent industryexperience
EssentialEducation andCapabilities:
Significantprofessionalexperience
PreferredEducation andCapabilities:
Degreelevel and ITIL/equivalent levelaccreditation
Benefits:
25Days Leave + BankHolidays
Buy & SellFlexi Leave Options
PrivatePension where Ramsay will match up to 5% after a qualifyingperiod
Enhanced CompetitiveParental LeavePolicies
Private MedicalCover with option to add partner &dependants
Life Assurance(Death in Service) x3 basesalary
Free Training andDevelopment via the RamsayAcademy
Concerts forCarers
Employee AssistanceProgramme
Cycle2Work schemeavailable, in partnership withHalfords
The Blue Light CardScheme
AboutUs:
Ramsay Health Care UK is awell-established global hospital group with over 60 years’experience. We are a global provider operating in 8 countries, with88,000 staff who treat 8 million patients each year. It is wellrespected within the healthcare industry and is one of the leadingproviders of independent hospital services in England. We are wellknown for our strong, long-standing relationship with theNHS.
We love people with a positive,“can do” attitude who want to make a difference in their work. “Ouremployees are Ramsay.” The skills and commitment of our employeesforms the basis for oursuccess.
Wecare.
It’s more than what wedo, it’s who we are. Everything we do is about striving to deliverthe best care. And it’s a belief that’s as true today as it waswhen we welcomed our first patients in 1964.
“The Ramsay Way” culturerecognises that our people are our most important asset and thishas been key to our ongoingsuccess.
We areproud to support the UK’s Armed Forces and Reservists and havealready achieved the Silver Award as part of the MOD’s Armed ForcesCovenant Employer Recognition Scheme. The scheme recognisesemployers who actively support Defence while encouraging otherorganisations to adopt the same behaviours in their workplace. As acompany we are committed to supporting the wider Armed Forcescommunity and this includes our staff as well as ourpatients.
We arecommitted to equality of opportunity for all. This position issubject to background and DBS checks.
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