Global Head of End User Computing

An established multi-strategy hedge fund is seeking a highly skilled and experienced Global Head of End User Computing for their London office. This is an exciting opportunity to join a growing fund expanding into new asset classes and leveraging modern technologies.

Key Responsibilities:

• Lead and manage a global team providing technical support for the entire organisation, including C-level executives, portfolio managers, and traders.
• Oversee the day-to-day operations of desktop engineering and service desk functions.
• Provide technical expertise for trade floor-related incidents and technologies.
• Drive key IT support functions that are critical to the fund’s success.

Key Requirements:

• Degree in Information Technology, Computer Science, or a related field.
• 10+ years of experience in desktop/end-user support, specifically in a trade floor environment (buy-side preferred).
• At least 5 years of experience managing global support teams.
• Strong technical background in desktop/IT support, including trading systems, networking, and troubleshooting.
• Proficiency in service management frameworks like Jira or ServiceNow.

What they offer:

• Excellent compensation and benefits.
• Opportunity to work with a growing hedge fund entering new asset classes and modern technologies.
• Become a key member of the technology leadership team, influencing IT support and critical projects.

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