Customer Success Manager (Retail Media) at AI AdTech SaaS Platform

Company: Grey Matter Recruitment
Apply for the Customer Success Manager (Retail Media) at AI AdTech SaaS Platform
Location: London
Job Description:

Exciting opportunity for an experience Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as the continue to scale their Retail Media specialist team.

The Company

  • $100m in funding by top VCs
  • Manage $8B annually in media spend
  • Power digital marketing campaigns in more than 190 countries
  • Work with half of the Fortune 50 and all the top 10 Global Ad agency networks
  • Bonus, share options and extensive benefits

The Role

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands.

  • Build and optimize successful marketing campaigns across Amazon, Walmart, etc
  • Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients’ KPIs
  • Identify new marketing opportunities to optimize brand awareness and drive sales

Desired Skills & Requirements

  • Proven Retail Media/Commerce expert, confident working with high-value global brands
  • Experience across full Amazon Ads suite highly beneficial
  • Highly strategic, comfortable managing and developing relationships with senior stakeholders
  • Data-driven with strong attention to detail

To apply for this role, please email a copy of your CV to Mhairi@gmrecruit.co.uk

Posted: April 22nd, 2025