Senior Sales Representative

We are recruiting a UK based Senior Sales Representative to join a large successful clothing and textile recycling business. This position will play a pivotal role in the commercial team in generating new business opportunities and expanding the market presence in the African region.

Responsibilities:

• Develop and execute sales strategies to drive annual sales and revenue targets for diverse customer segments primarily in the African market.
• Proactively identify new pipeline opportunities and accurately maintain sales forecasts.
• Build and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions. Ensure that all customer complaints are investigated and resolved efficiently.
• Optimise Group pricing strategies to maximise profitability while maintaining competitiveness.
• Lead global customer visits to strengthen relationships and explore new territories for business expansion.
• Collaborate with group sites to address opportunities or resolve issues related to products, markets, or customers.
• Negotiate pricing and terms with customers, demonstrating strong negotiation skills to secure profitable sales while maintaining professionalism.
• Exhibit resilience and assertiveness in discussions to achieve favourable outcomes for the company.
• Conduct market research to identify trends, customer preferences, and potential opportunities within the recycled clothing sector.
• Monitor and analyse sales performance metrics to identify areas for improvement and develop action plans accordingly.
• Coordinate with forwarding agents to plan weekly loading schedules and ensure timely shipments.
• Oversee customer accounts and debt management to ensure steady cash flow across the group.
• Liaise and ensure alignment with production and administration teams to meet customer expectations on shipment schedules and packing-list requirements.
• Provide feedback on customer insights and market trends to inform product development and inventory management.
• Ensure compliance with company policies and procedures while delivering exceptional customer service.
• Keep abreast of activities within other areas of the group which may impact group sales
• Original Pricing / collection costs / quality
• Production volume
• Production costs
• Storage capacity
• Overall financial performance of the group sites

Must haves:

Skills

• Excellent negotiation and persuasive communication skills.
• Strong interpersonal and relationship-building abilities.
• Adaptability to varied customer needs and market conditions.
• Resilience and assertiveness in sales discussions.
• Analytical skills for market research and performance metrics.
• Proficiency in CRM software and sales tracking tools.
• Knowledge of sustainable practices within the clothing industry.
• Multi lingual skills an advantage but not essential.

Experience and Qualifications

• Proven experience in sales, within the clothing or textile recycling industry.
• A track record of meeting or exceeding sales targets.
• Familiarity with recycled clothing and sustainability practices is a plus.

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