Role: Office Manager / Business Operations Coordinator
Location: Nuneaton
Salary: £38,000 approx
Ability to pass a BPSS background check (required for government contractors in the UK).
Role Overview
The Business Operations Coordinator will play a key role in ensuring the smooth and efficient running of the Business Unit. This role involves coordinating and supporting Business Management, QHSE (Quality, Health, Safety & Environment), and Security functions while acting as the first point of contact for daily operational matters.
Key Responsibilities
Business Management
- Support Management, Commercial, and Project Teams in collating and producing management reports.
- Maintain and control file management systems.
- Arrange travel for staff using the company’s travel system, ensuring cost-effective bookings.
- Assist senior staff with expense recording.
- Administer export/import control records.
- Provide administrative support for the implementation of the new ERP system.
- Perform general administrative tasks to support business operations.
- Collate and manage timesheet data, including working hours, holidays, sickness, and absences.
- Oversee office maintenance and liaise with the relevant Customer Support Team to resolve issues.
- Ensure appropriate management sign-off for all business processes.
Finance Support
- Consolidate and submit timesheet information for both direct and indirect staff to the Finance team for future ERP system uploads.
QHSE (Quality, Health, Safety & Environment)
- Ensure that all policies and procedures are in place, up to date, and communicated to the team.
- Coordinate and support non-compliance issues and implement resolutions.
- Track and report daily QHSE requirements for the Business Unit.
- Raise any QHSE concerns with Management.
Security
- Assist the Security Controller with BPSS (Baseline Personnel Security Standard) clearance applications for new personnel.
- Ensure existing security clearances remain valid and arrange security training where required.
- Liaise with HR regarding recruitment, training, and leaver processes.
Qualifications & Experience
Essential Qualifications
- Level 3 qualification (BTEC/Apprenticeship) or equivalent.
Preferred Qualifications
- Level 4/5 qualification (Foundation Degree or higher) in a relevant field.
Essential Experience
- Proven experience in Business Unit/Operations Management.
- Strong working knowledge of ISO standards, QHSE regulations, and governance frameworks.
- Advanced Excel skills.
Preferred Experience
- Experience in a similar role within a government contracting or regulated environment.
Additional Requirements
- UK driving license.
- Ability to pass a BPSS background check (required for government contractors in the UK).
How to apply?
Please send a CV to danielle.chapman@experis.co.uk
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